Frankfinn

How a career institute got 10x visibility on YouTube

Frankfinn
Introduction

As one of India’s most reputed air hostess training institutes, Frankfinn has had a long and illustrious legacy. From humble beginnings in 1993 in Delhi, Frankfinn has grown to be a category leader with centres in almost every Tier I and Tier II city in India.

Today, with its strong industry partnerships in Aviation, Hospitality, Travel Management and Customer Service, Frankfinn has been able to place thousands of aspirants year after year. This also earned them a place in the LIMCA Book of Records for the most number of placements from a Training Institute in 2014. Despite such significant achievements, Frankfinn's success remained relatively unknown beyond its internal circle of staff, students, trainers, and alumni.

Driven by the ambition to become the top Hospitality and Air Hostess Training Institute in India, Frankfinn invested in a robust content strategy for YouTube. Despite their earnest efforts, they struggled to gain significant traction. This finally found fruition in 2023 when they spoke to us. Our mandate was fairly simple: to build the brand Frankfinn on YouTube.

A quick analysis of the Frankfinn YouTube Channel revealed some key factors that hindered the growth. To start with, the absence of a clear content strategy and neglect of SEO best practices were making it difficult to gain traction. Additionally, there were issues that hampered engagement like- cluttered Playlists, underutilization of YouTube features, poor Online Reputation Management (ORM) practices, etc.

We diligently devoted our time and efforts to gain a deeper understanding of their business model, competitors, and target audience. With this, we formulated a robust strategy that would help maximise results and foster growth.

The Strategy

We implemented Search Engine Optimization (SEO) best practices (including optimising titles, descriptions, hashtags, and thumbnails) for their existing videos and newly uploaded videos. This helped improve the traction to a great level.

Furthermore, we leveraged key YouTube features such as End cards, i-Cards, and Playlists to enhance visibility and engagement on the platform.

We conducted comprehensive keyword research using YouTube Analytics and other SEO tools. Based on this research, we crafted tailored monthly content themes and campaigns specifically designed for Frankfinn's target audience.

Working closely with Frankfinn's internal team, we established a rhythm for their Video Production Processes. From conception to final publishing, we assumed full ownership of the tailored video campaigns. This helped us maintain consistency in the quality of the videos.

Additionally, we also undertook Online Reputation Management (ORM) for Frankfinn, actively engaging with online comments and queries to foster a vibrant brand among the online community and thereby enhancing the brand reputation.

The Result

The implementation of this multi-pronged strategy brought about a significant enhancement in the performance metrics of Frankfinn’s YouTube Channel within 12 months of Madarth’s engagement. As a result, Frankfinn’s videos were recommended by YouTube's algorithm to its target audience ten times more frequently (10X) compared to previous years. And the number of people searching for and viewing Frankifinn’s content nearly doubled.

In addition to this, various performance metrics experienced exponential growth following the implementation of our strategy, as summarised below:

Here’s a quick comparison (March 2022 to Feb 2023) and (March 2023 to Feb 2024)

  • YouTube search impressions increased by 133%.
  • YouTube search views increased by 97%.
  • Suggestions for Frankfinn’s videos saw an impressive increase of 1117%.
  • Hashtag page views surged by 632%.
  • Playlist page views grew by 185%.
  • End screen views experienced a remarkable increase of 441%.